Privacy Policy

1. Who we are

CoolCap Commerce & Finance Ltd is a UK-based provider of business planning and analytical support for capital projects, finance workflows, and trade operations.

2. Data we collect

We collect data that you choose to provide and limited technical data needed to operate the site.

• Contact data: name, email, phone number, company, and your message when you use our contact form or email us.
• Enquiry details: information you include about your project, timelines, operational context, or budget ranges.
• Technical data: basic logs that may include IP address, device/browser type, and page requests, used for security and reliability.
• Cookie preferences: your choice (accept, reject, dismiss) stored locally to remember your preference.

We do not intentionally collect special category data (such as health data) through this website. Please avoid sending sensitive personal data via the contact form.

3. How we use your data and legal bases

We process personal data only when we have a lawful basis. Depending on the context, this may include:

4. Cookies

Cookies are small text files stored on your device. This site uses a minimal cookie preference mechanism and may use essential storage to support features like menu state and accessibility.

You can clear cookies and site storage from your browser settings at any time. If you do, you may see the cookie card again.

5. Sharing and international transfers

We do not sell your personal data. We may share personal data with service providers that help us operate our business (for example, email or productivity tools) where needed to respond to enquiries or deliver services. These providers act as processors or independent controllers depending on the context.

If we transfer personal data outside the UK, we will use appropriate safeguards such as adequacy regulations or approved standard contractual clauses.

6. Your rights

Under UK GDPR, you have rights over your personal data, subject to certain limitations. These include the right to access, correct, delete, restrict processing, object to processing, and data portability where applicable. If we rely on consent, you can withdraw consent at any time.

You also have the right to complain to the UK Information Commissioner's Office (ICO). We encourage you to contact us first so we can address your concerns.

7. Security and retention

We use reasonable technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we aim to keep risk proportionate to the data we handle.

We retain personal data only as long as needed for the purposes described in this policy, including responding to enquiries, maintaining business records, and meeting legal obligations.